Frequently asked questions

Our pitches have a surface area of, on average, between 80 m² and 100 m². They provide for the accommodation of up to 6 people & 1 vehicle. They all have a 6-amp electrical connection (with water and sewerage facilities for an extra charge).

Charcoal barbecues are not permitted on the campsite – only gas or electric barbecues are allowed.

You can hire a fridge through our partner organisation. Information is available from the campsite reception on +33 (0)4 94 55 90 90.

There are 6 sanitary blocks available for your use: these include sanitary facilities for the physically disabled, nursery facilities and indeed others.

When making your booking, you can submit your preferences. We try to meet your request(s) as far as possible, dependent upon our booking schedule and availabilities. However, we cannot guarantee that your wishes will be fulfilled.

You will find pillows, duvets and mattress protectors for all holidaymakers. Bedding and sheets are included in some accommodation (Cottage Riviera/Cottage Mahoé/Cottage Calypso/the Cottages Premium). However, there is an extra cost for sheets in other holiday rentals of €12/set.

You will have hob rings and a dishwasher (although only in the Cottage Riviera/Cottage Mahoé/Cottage Calypso and Cottages Premium). There is a microwave, fridge-freezer and crockery for the number of people that the mobile home can accommodate. You will find an equipment inventory in each holiday rental.

Only for the Cottage Riviera/Cottages Mahoé/Cottages Calypso/the Cottages Premium, but you will be able to hire a baby kit (bed, high chair and bath) from reception for €4/day.

Some accommodation has air conditioning (Cottage Hélios, Cottage Safari, Cottage Soléo, Cottage Azur, Cottage Riviera, Cottage Mahoé, Cottage Calypso and the Cottages Premium).

No, cleaning is only included for the Premium accommodation. However, if you do not wish to do the cleaning yourself, you may choose the end-of-stay cleaning package for €85.

The Wi-Fi network is available solely at reception and the bar. To have access to the Internet anywhere else, you are able to subscribe to an extra Internet package (you can consult the tariffs at reception).

No.

There are activities on offer daily, in equal measure during the day and evening.

We have laid out several playgrounds on the campsite, so that your children may have fun at all times.

Animals can stay with you in the mobile homes for an extra charge of €6 per night.

Go to La Paillotte (“The Straw Hut”) where our activity leaders will lend you tennis rackets, crazy-golf clubs, basket balls, footballs or other sports equipment. You are even able to hire bicycles to go for a bicycle ride.

We have laid out a laundry area comprising washing machines and a tumble dryer (with washing machines being €6 and tumble dryers €3.50 per cycle).

Our campsite offers 4 children’s clubs encompassing ages 0 to 17.

In the high season, there is a shuttle bus several times a day from the campsite to Pampelonne beach, via the grocery.

Our outdoor aquatic areas are heated throughout the entire season?

We allow swimming shorts in the outdoor aquatic area. In contrast, for the balneotherapy area only swimming trunks are permitted.

There are no lifeguards to monitor swimming and such activity is the responsibility of all parents.

You will find a restaurant, a snack bar, a bar and an ice-cream seller. However, we have thought of everything. Only 500 metres away you are able to make the most of a grocery for any additional shopping you need, and a tobacconist’s/newsagents open 7 days a week.

The Le Jardin des Pins (“The Pine Garden”) restaurant is open from 2 p.m. to 5 p.m. The La Paillotte (“The Straw Hut”) snack bar is open all day from 10 a.m. to 10 p.m.

You are able to include a half-board meal formula, during your stay, for the price of:

– €22/day for one person and for those over 12 years

– €15/day for a child from 4 to 12 years

– €7/day for a child from 2 to 4 years

To book a table at the restaurant, either do so at the restaurant or call us on +33 (0)4 94 79 83 80.

Go to La Paillotte for our selection of takeaways.

The access to the balneotherapy area is allowed from aged 18.

We accept cash, cheques, Chèques-Vacances (holiday vouchers issued by the French ANCV – the National Holiday Vouchers Agency) and bank cards.

Animals are permitted but only on the restaurant terrace.

A damage deposit will be requested of you upon arrival.

You can pay for your stay at the Les Tournels campsite in cash, by bank card (Visa and Mastercard), American express, bank transfer, PayPal, Chèques-Vacances or cheques.

The stay must be paid for in full no less than 30 days before you arrive.

No we are not registered with VACAF. In terms of similar forms of payment, we only accept Chèques-Vacances.

You can arrive at your accommodation from 5 p.m. onwards, and you must leave before 10 a.m. Solely for pitches, arrivals take place at 12 noon and departures at 12 noon.

The campsite is located on Route de Camarat 83350 in Ramatuelle. The campsite GPS coordinates are:

• Latitude: North – 43.204613

• Longitude: East – 6.650845

The reception is open:

• April to June: 8 a.m. to 8 p.m.

• July-August: 8 a.m. to 9 p.m.

• September-October: 8 a.m. to 8 p.m.

• November to March: 8 a.m. to 5 p.m. (Monday to Saturday)

See the Standard Terms and Conditions. Click here.